Stage - Operations Associate

About the job

TL;DR

💡 Position: Operations Associate (Internship)

📍 Location: Paris, 75003

📆 Duration: 6 months

💶 Gratification: 1000€

🧠 Missions: Step into a game-changing role at the crossroads of Sales & Ops. You’ll own high-impact demos, support client onboarding, build playbooks, and fuel the scaling of our customer ops engine.

🌟 Why join us: Hands-on ops in a top 1% startup, at the heart of AI x industry — with massive learning and ownership

💡 About Relief

Relief is an AI-powered SaaS revolutionizing how manufacturers quote and sell their industrial projects — transforming quoting from a bottleneck into a competitive advantage.

In just 6 months, we’ve helped clients go from 3-day quotes to 15-minute responses, scale from 1 to 5 quote-builders, and unlock 10x more quoting activity — without extra headcount.

We raised €2.6M in under 8 months, are backed by OSS Ventures, and already work with industrial players from 50 to 5000 employees, across equipment manufacturing, machining, surface treatment, and more.

👉 We’re convinced that 15% of industrial companies will integrate AI into their critical processes — and Relief will lead that transformation.

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🎯 Your mission

As an Operations Associate, you will work directly with our Lead Ops to support the full customer journey — from pre-sales demo to post-sale onboarding. You’ll sit at the intersection of Sales, Product, and Delivery, playing a key role in proving value and accelerating impact for every client.

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🛠 What you’ll do

1. Configure high-impact demos

• Understand client challenges through Sales feedback and meetings

• Analyze client datasets to pre-configure Relief with relevant use cases

• Design and build convincing demo environments that show value instantly

• Collaborate with Sales & Ops to refine demo strategy and increase win rate

2. Support client onboarding & success

• Help configure client environments during onboarding phases

• Participate in training sessions, and collect client feedback

• Monitor usage and ensure early adoption

• Contribute to value tracking & client satisfaction

3. Help scale our Ops model

• Co-build internal playbooks to industrialize deployment

• Standardize demo and onboarding templates

• Contribute to regular client communication and reporting templates

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🔍 Who we’re looking for

Must-haves

• Final-year student from a top engineering, business or dual-degree school

• Analytical and structured mindset — you love solving puzzles with data

• Curious and fast learner — you enjoy diving into new tools and industries

• Empathy + communication — you can talk to sales, ops, and clients

• Resourceful and autonomous — you love figuring things out

• Fluent in French and English

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🌟 Why join us?

• 🧠 Real learning: Dive into tech, industry, and operations in one of the most ambitious B2B SaaS projects in France

• 🚀 Startup momentum: Join a rocketship early and see how go-to-market gets built from scratch

• 🤝 Small team, big impact: You’ll work directly with the Lead Ops, CEO, and Sales team

• 🎓 Career boost: Get fast-tracked for full-time opportunities — at Relief or beyond

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🔎 Recruitment Process

• 📞 Screening (15 min) – quick intro to understand your background and motivation

• 🎙️ Interview (1h) – 30 min Q&A + 30 min case study (with Amandine, Lead Ops)

• 💬 Final chat (30 min) – with the co-founders Mickaël (CEO) & Jonas (CTO)